Shipping Policy

Last updated: July 23, 2026

At My Store, we work hard to get your order to you as quickly and safely as possible. Please review our Shipping Policy below for all the details on processing times, delivery options, and more.

1. Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment is confirmed. You will receive an email notification with tracking information once your order has shipped.

Please note: Orders placed on weekends or public holidays will begin processing on the next business day. During peak seasons or promotional events, processing times may be slightly longer.

2. Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–10 Business Days	Calculated at checkout
Expedited Shipping	2–5 Business Days	Calculated at checkout
Express Shipping	1–2 Business Days	Calculated at checkout
Free Standard Shipping	5–10 Business Days	Free on qualifying orders

3. Free Shipping

We offer free standard shipping on all orders that meet our qualifying threshold. The current free shipping threshold will be displayed at checkout. Take advantage of this offer by adding more items to your cart!

Note: Free shipping applies to standard delivery only and is valid for US addresses. It does not apply to expedited or express shipping options.

4. Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii. At this time, we do not ship to P.O. Boxes or APO/FPO addresses.

For international shipping inquiries, please contact us at pious_referee0r@icloud.com — we are working to expand our shipping destinations in the future!

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real time. Please allow up to 24 hours for tracking information to become active after you receive the confirmation email.

If you have not received a tracking email within 5 business days of placing your order, please check your spam folder or contact us at pious_referee0r@icloud.com.

6. Lost or Stolen Packages

My Store is not responsible for packages that are lost or stolen after confirmed delivery by the carrier. If your tracking information shows your package was delivered but you have not received it, please take the following steps:

Check with neighbors, building management, or any safe drop locations nearby.
Contact the shipping carrier directly with your tracking number to file a claim.
If the issue remains unresolved after 3 business days, contact us at pious_referee0r@icloud.com and we will do our best to assist you.

7. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at pious_referee0r@icloud.com. Please include:

Your order number
A description of the damage
Clear photos of the damaged item(s) and packaging

We will arrange a replacement or refund as quickly as possible at no additional cost to you.

8. Address Errors

Please ensure your shipping address is correct before completing your order. My Store is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at pious_referee0r@icloud.com — we can only make changes before the order has been processed.

9. Contact Us

For any shipping-related questions, please reach out to our customer support team:

Email: pious_referee0r@icloud.com
We respond to all inquiries within 1–2 business days.

You can also visit our Contact Us page for more ways to get in touch.